Privacy Policy
Privacy Policy
Last Updated: August 18, 2026
At Dollquette, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, contact us, sign up for marketing communications, or otherwise interact with our store.
Information We Collect
When you visit or make a purchase from Dollquette, we may collect certain information, including:
-
Name
-
Email address
-
Billing and shipping address
-
Order and transaction information
-
Payment-related information
-
IP address
-
Browser and device information
-
Information about how you interact with our website
-
Marketing and communication preferences
-
Information you voluntarily provide when contacting customer support
Payment information is processed through our payment providers. Dollquette does not directly store complete credit or debit card information.
How We Use Your Information
We may use the information we collect to:
-
Process and fulfill orders
-
Arrange shipping and delivery
-
Send order confirmations and shipping updates
-
Process returns, refunds, and exchanges
-
Respond to customer service requests
-
Detect and prevent fraud or unauthorized transactions
-
Operate and improve our website
-
Improve our products and customer experience
-
Provide personalized content and advertising
-
Send promotional emails, discounts, new-arrival announcements, and other marketing communications when permitted
-
Comply with applicable legal requirements
Email & Marketing Communications
If you subscribe to our email list or otherwise consent to receive marketing communications, we may send you information about products, promotions, discounts, special offers, and other Dollquette updates.
You may unsubscribe from marketing emails at any time by using the Unsubscribe link included in our marketing communications.
Even if you unsubscribe from marketing, we may still send necessary transactional communications regarding your orders, returns, refunds, or customer service requests.
Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar technologies to operate our store, remember your preferences, understand how visitors interact with our website, measure the effectiveness of our marketing, and provide relevant advertising.
Depending on your location, you may have the right to manage or opt out of certain cookies or uses of your information.
Shopify & Service Providers
Our store is powered by Shopify. Information you provide while shopping with us may be processed by Shopify and other service providers that help us operate our business.
We may use third-party providers for services such as:
-
Ecommerce and website functionality
-
Payment processing
-
Order fulfillment and shipping
-
Email and marketing services
-
Advertising
-
Analytics
-
Fraud prevention
-
Customer support
These providers may process personal information as necessary to perform services on our behalf or as otherwise permitted by applicable law.
How We Share Information
We may share personal information with trusted service providers when reasonably necessary to operate our store, fulfill orders, process payments, deliver products, provide customer support, conduct marketing, prevent fraud, or improve our services.
We may also disclose information when required by law, to respond to a valid legal request, or when necessary to protect the rights, property, or safety of Dollquette, our customers, or others.
Advertising & Analytics
We may work with advertising and analytics providers to understand how customers interact with our website and to measure or personalize advertisements.
These providers may use cookies, pixels, or similar technologies to collect information about your activity.
Depending on where you live, applicable privacy laws may give you the right to opt out of certain uses or sharing of personal information for targeted or personalized advertising.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
-
Request access to personal information we maintain about you
-
Request correction of inaccurate personal information
-
Request deletion of certain personal information
-
Withdraw consent where applicable
-
Opt out of certain marketing communications
-
Opt out of certain uses or sharing of personal information where required by law
-
Request additional information about how your personal information is used or disclosed
To submit a privacy request, contact us at support@dollquette.com.
We may need to verify your identity before processing certain privacy requests.
Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Children's Privacy
Our services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.
If you believe personal information belonging to a child has been provided to us improperly, please contact us so we can review and address the matter.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or legal requirements.
When we make changes, the updated Privacy Policy will be posted on this page and the Last Updated date will be revised.
Contact Us
For questions about this Privacy Policy, your personal information, or a privacy request, please contact:
Dollquette Customer Support
support@dollquette.com
