FAQ

Frequently Asked Questions ♡

How long does shipping take?
Orders typically arrive within 10–15 business days after processing. Please keep in mind that weekends and holidays are not considered business days.

How can I track my order?
Once your order ships, you'll receive a confirmation email with your tracking information. Please allow a little time for tracking updates to appear.

How do I know which size to order?
Sizing may vary depending on the item. Please check the size guide on each product page before ordering for the most accurate fit.

Can I change or cancel my order?
Please contact us as soon as possible after placing your order. Once an order has been processed or shipped, we may not be able to make changes or cancel it.

What is your return policy?
We want you to love your purchase! Please visit our Returns & Refunds Policy for information about eligibility, return timeframes, and instructions.

What if I receive the wrong or damaged item?
Please contact us with your order number and photos of the item as soon as possible so we can help resolve the issue.

Can I use more than one discount code?
Unless otherwise stated, discount codes cannot be combined with other promotions or discount codes.

I entered the wrong shipping address. What should I do?
Contact us immediately. If your order hasn't been processed yet, we'll do our best to update it. We can't guarantee address changes once an order has shipped.

How can I contact you?
You can reach us through our Contact Us page. Please include your order number if you're contacting us about an existing order.